Batterien & Ladegeräte FAQs

Hier findest du die am häufigsten gestellten Fragen zu unseren Akkus und Ladegeräten.
FAQs
Can I use any Greenworks battery in any Greenworks tool?

No, our batteries are generally only compatible and interchangeable with tools that belong to the same voltage platform (i.e. 24V batteries only work with 24V tools, 40V batteries only work with 40V tools, etc.). The difference between batteries of the same voltage is the ampere-hour (Ah) rating. The higher the ampere-hour rating on the battery, the longer it will run in the tool.

Do all batteries of the same voltage use the same charger?

Yes! Each product line has designated charger models that can charge all batteries in that voltage platform regardless of the amp-hour (Ah) rating.

The charger indicates that my battery is fully charged but I was just using it and it depleted. Why isn’t it charging?

Putting a battery that was just in use onto the charger can often result in a false full charge status. Remove the battery from the charger and allow it to rest in a room temperature area for about 10-15 minutes before attempting to charge.

My charger is flashing red when I engage my battery. What is happening?

When the battery is inserted into the charger and the status LED blinks red, remove the battery from the charger for one minute, then reinsert. If the status LED blinks green, the battery is properly charging. If the status LED is still blinking red, remove the battery and unplug the charger for one minute. After one minute, plug in the charger and reinsert the battery. If the status LED blinks green, the battery is properly charging. If the status LED is still blinking red, then this likely indicates an issue with the battery or charger and should be taken care of either through our warranty department or by means of replacement.

My charger has a solid red light on it when I engage my battery. What is happening?

This typically indicates that the battery is at the wrong temperature to be charged. Allow the battery and charger to rest indoors at room temperature until they are no longer hot/cold then attempt charging again.